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# Change Billing Details

|| **Who can do this:** Only account **Owners** and **Admins** can view and edit billing details. If you don't see the Billing section, ask your account owner for access.

Keep your payment details current so your subscription renews without interruption. This guide shows you how to update your card, billing email, company name, address, and VAT/tax ID.

## Update your payment method
1. Sign in to your account.
2. Go to **Settings → Billing**.
3. Under **Add payment method**, select **Update payment method**.
4. Enter your new billing method credentials.
5. Select **Save**.

Your new card becomes the default immediately and will be charged on your next renewal date. Your previous payment method is removed by this. A temporary authorization hold (usually under EUR 1) may appear to verify the payment method. It's released automatically.

| We accept Visa, Mastercard, and American Express and PayPal. For larger customers (1,000 EUR and above) we also accept bank transfers for payments. Please get in touch with us to enable this for your account.

## Update your billing email
Invoices and receipts are sent to this address. A different email address then your login address can be used for this.

1. Go to **Settings → Billing**.
2. Next to **Billing address**, select **Update**.
3. Enter the new email address.
4. Select **Update**.


## Update company name, address, or VAT/tax ID
These details appear on every invoice, so make sure they're correct for your accounting.

1. Go to **Settings → Billing → Billing address**.
2. Update any of the following:
    * **Company name**
    * **Billing address**
    * **VAT / Tax ID**
3. Select **Update**.

Changes apply to all **future** invoices. Already-issued invoices can't be edited automatically, see below.

## Download invoices
1. Go to **Settings → Billing → Invoices**.
2. Find the invoice you need.
3. Select **Download** to save a PDF.

## Troubleshooting

**"Your card was declined"**
Check that the card number, expiry, and CVC are correct and that the card allows online or international payments. If it still fails, contact your bank or try a different card.

**I don't see the Billing section**
You're likely not an Owner or Admin. Ask your account owner to update the details or grant you access.

**I need to correct an already-issued invoice**
Contact support with the invoice number and the corrected details, and we'll reissue it. We can only reissue invoices with updated company addresses as long as the country or VAT/tax ID has not changed.